General Summary: Perform highly skilled duties related to installation and maintenance, network analysis and troubleshooting, design recommendations, documentation, task implementation. Provides advanced technical support through a process of escalation for both internal and external demands.
Essential Job Functions: Test, analyze, and troubleshoot Network equipment and software applications to ensure optimal system performance and stability.
Monitors and maintains connectivity across a core and distribution network to provide the highest level of availability possible for a combination of voice, video, and data services.
Utilizes current monitoring software to review all alarms, log files, and operating conditions to identify failures.